The blog  · 

Revenue is sexy. Profit is hotter.

Big revenue looks good. But the number that matters is what you actually get to keep, and for most growing service businesses the gap between the two widens every year.

You can recite your revenue. Most founders can, to the nearest thousand, without opening anything. Ask the same person what they kept last month and the answer changes shape.

Why does growing make it worse?

Because revenue and cost grow together, and cost usually grows faster. More clients means more delivery. More delivery means more people. More people means more management, more software, more space, and more of your time spent on things that do not bill.

So the business gets bigger and the owner's position does not move. Sometimes it goes backwards.

There is nothing particularly impressive about running a high revenue business that eats cash and underpays its owner.

Where does the money actually leave?

At five points, in order, and every one of them is fixable.

  • Revenue. What the business brings in.
  • Gross profit. After the cost of actually delivering the work.
  • Operating profit. After everything it takes to run the place.
  • Owner pay. What reaches you, on purpose rather than by accident.
  • Wealth. What you keep, outside the business.

Most founders can answer the first one. Almost nobody can answer the last one.

What to do about it

Stop setting revenue targets in isolation. A revenue goal picked out of the air tells you nothing about whether it pays you.

Work backwards instead. Start with the money you want in your hand, add the tax and super that sit on top of it, add what the business costs to run, and add the profit you intend to keep. The total is what the business actually has to make.

The Freedom Calculator does that maths. Most founders are out by six figures.

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